Sectors · Overview by sector

Online marketing by franchise sector

Every sector is searched, chosen and booked differently, so every franchise brand needs its own order of channels.

By Gijs Bodenstaff · Updated:

Online marketing by sector starts with how a customer in your sector decides: via a map, a quote form, a menu or a trial class. Of the 34,937 Dutch franchise locations the Dutch Franchise Association (NFV) registered for 2025, 9,721 belong to a services brand. For each sector we set a fixed channel order, and you see the outcome in the dashboard of every location.

How many franchise locations does each sector have?

In total, 2025 saw 936 franchise brands, a turnover of €50.5 billion (excl. VAT) and 438,800 people working in franchising, according to the NFV. For your marketing, those totals say little. The split by sector says far more, because the number of locations per brand and the turnover per location vary widely.

Services has the most locations, but the smallest teams per location. Food has large locations with many staff. That difference determines how much time a franchisee can spend on online visibility, and therefore how much head office has to handle. According to the trade association, about 80% of all franchise brands are SMEs: 50 locations at most.

NFV figures per sector (reference year 2025) and what that means online
SectorLocationsOnline challengeFranchise brandsTurnover per locationLocations per brand (avg.)
Food (retail)7,536Many locations per brand, so tight central data and opening hours on every map114€2.91m66
Non-food (retail)7,713Product and stock findability per shop, click and collect180€1.75m43
Hospitality4,228Photos, menu, reservations and quick replies to reviews157€1.23m27
Services9,721Service areas, quote or appointment as the conversion375€0.48m26
Healthcare2,201Trust, specialisms and online booking, without medical promises38€1.27m58
Other3,538Decided per brand based on the visibility scan72€0.68m49
Bar chart of franchise locations per sector according to the NFV for 2025, with services as the largest sector at 9,721 locations
Services is by far the largest sector with 9,721 locations; healthcare is the smallest with 2,201 (NFV, reference year 2025).

Which franchise sectors do we cover separately?

We group the NFV sectors into four sector groups. The grouping follows how customers search, not how a trade association counts. For each group, a dedicated page describes which channels come first and what we measure per location.

Services

The largest sector, yet on average fewer than four people work at each location. Many brands work at the customer's address, without a shop. Learn more about online marketing for service franchise brands, covering service areas, quote requests and review response times.

Food and hospitality

Here it is all about the moment: someone looks for what is open now and nearby. Photos, menu, opening hours and booking or ordering decide the choice. See online marketing for food and hospitality chains for the approach per location.

Non-food retail

Customers want to know whether a product is in their local shop and when they can collect it. Opening hours must match on every map platform. On the page online marketing for non-food retail franchises you can read how we set that up per shop.

Health, fitness and wellness

Choosing a care provider, gym or salon is personal. Trust, specialisms and easy online booking or scheduling a trial class weigh heavily. We word things carefully and make no medical promises. See marketing for health, fitness and wellness brands.

Which channels get priority in each franchise sector?

Every franchise brand benefits from a complete Google Business Profile. After that, the order differs. The table below shows the priority we use in the pilot; the visibility scan can adjust it per brand. For details per channel, go to the full overview of our services.

Many chains limit themselves to Google. We also include Apple Maps for franchise chains and Bing Places for multi-location chains, so every location shows correct details on those maps too. How the three compare is explained in Google, Apple and Bing maps compared.

Channel priority per sector (1 = set up first)
ChannelServicesFood and hospitalityNon-food retailHealth, fitness and wellness
Google Business Profile and Maps1111
Reviews and response time2232
Location page with schema3423
Apple Business Connect and Bing Places5345
GEO (AI visibility)4554
Instagram and TikTok per location7366
Online advertising (Google, Microsoft, Meta)6657

What do all franchise sectors have in common online?

However different the sectors are, we see three problems everywhere. For our own 2026 benchmark study, we monitored the hundred largest chains in the Netherlands for six months. Of the 500 Google Business Profiles examined, 40% were fully completed. Only six chains answered reviews the same day or the next, and 90% demonstrably had no review management process.

Almost every chain studied had its own marketing department or an external agency. So the gap is not people, but Local SEO expertise per location, GEO and automation that monitors dozens of profiles at once. That is where we complement existing teams and agencies.

Checklist for every sector: what we check and how we measure it
CheckpointWhyHow we measure it
Profile fully completedA half-finished profile loses its map spot to a local competitorScore per location in the visibility scan
NAP identical on Google, Apple and BingInconsistent details cost trust with customers and AI assistantsDaily comparison with head office's master list
Review replies within 24 hoursSpeed and a personal reply show the location is thereResponse time per location in the dashboard
Mentions in AI assistantsCustomers increasingly ask ChatGPT or Gemini for adviceFixed test questions per sector and region
Conversion that fits the sectorA call, route, reservation or quote is the real goalActions per profile and per location page

What does online marketing per location cost across sectors?

The price per location is the same in every sector: Basic €199, Growth €400 and Full service €600, always per location per month, plus VAT. What differs is the weight of that amount relative to turnover. A fictional worked example using the NFV averages makes this visible. All rates and what each package includes can be found under what online marketing per location costs.

Fictional worked example: Growth package for an average franchise brand per sector
SectorLocations (NFV average)Growth per monthPer location per yearShare of average turnover per location
Services2626 x €400 = €10,400€4,800about 1.0% of €0.48m
Hospitality2727 x €400 = €10,800€4,800about 0.4% of €1.23m
Non-food4343 x €400 = €17,200€4,800about 0.3% of €1.75m
Food6666 x €400 = €26,400€4,800about 0.2% of €2.91m

What does this worked example tell you?

In services, a fixed amount per location weighs more heavily, because turnover per location is lower. There we often start with Basic for all locations and Growth for the locations with the most search demand. Media budget for ads goes directly to Google, Microsoft or Meta and is not included in these amounts.

How does sector-focused marketing work when opening, taking over and recruiting?

A franchise guide also groups brands by sector, new locations and takeovers. We follow that logic, but we do not sell listings or advertising space. When you open, we help you launch a new franchise location with profiles already verified before opening day. When a franchisee changes, we handle marketing for a location up for takeover, so profiles and reviews stay in place.

To recruit new entrepreneurs we work by sector: a candidate for a hospitality location searches differently from someone who wants to start a services brand. You do not pay for an advertising package, but per verified introduction. Read how it works in our explanation of recruiting on results.

What does a location outside the Google Maps top 3 cost you?

This calculation uses Dutch figures instead of American click-through rates. The average revenue per franchise location comes from the Dutch Franchise Association (NFV) statistics, reference year 2025. Nobody can say in advance exactly how much revenue a location loses without a top position in Google Maps, with a Google Business Profile that is not in order, or without proper review management. So you calculate a scenario per cause: a few percent of revenue going to a more visible competitor. Add them up and you see the combined cost.

Worked example per sector: what 1% or 3% less revenue per location per year costs
SectorRevenue per location per year1% revenue missed3% revenue missedGrowth package (€4,800 a year) as share of revenue
All sectors (average)€1,445,000€14,450€43,3500.33%
Services€480,000€4,800€14,4001%
Hospitality€1,230,000€12,300€36,9000.39%
Health care€1,270,000€12,700€38,1000.38%
Non-food retail€1,750,000€17,500€52,5000.27%
Food retail€2,910,000€29,100€87,3000.16%
Other brands€680,000€6,800€20,4000.71%

Revenue missed per location per year: - (per day -)

Revenue missed for all locations together per year: -

Package cost for all locations per year: -

The package pays for itself if each location wins back - of its revenue.

  • 6 of the 100 largest Dutch franchise chains reply to a Google review within 24 hours; the average response time is 6.8 days and 90% has no demonstrable review management process.
  • Only 40% of the 500 Google Business Profiles examined is fully completed.
  • In the measurement one review was viewed around 15,000 times on average: an unanswered complaint stays visible to thousands of people.
  • 42% of consumers would rather not do business with a company that never replies to reviews (BrightLocal 2026).

Sources: NFV Franchise Statistics, reference year 2025 (34,937 locations, €50.5 billion revenue); Local SEO Franchise Benchmark 2026 (100 largest chains, 500 profiles); sector model on franchiseseo.nl (in Dutch). The percentages are scenarios you choose, not a measurement or a promise. We do not promise rankings or revenue.

Questions about online marketing by franchise sector

Why does the sector matter for a franchise brand's online marketing?
Customers decide at a different moment and through a different channel in each sector. A restaurant is chosen on the map with photos and opening hours, an installer via a quote form and reviews. That is why we decide per sector which channels come first and which action we measure per location, such as a reservation, a route request or an appointment.
Which franchise sector has the most locations in the Netherlands?
Services: 375 franchise brands together have 9,721 locations there, according to the NFV figures for 2025. In second and third place are non-food (7,713) and food (7,536). Hospitality comes to 4,228, other to 3,538 and healthcare to 2,201 locations.
How are the NFV sectors split across your four sector pages?
We combine food retail and hospitality on one page, because customers there search in a similar way, on proximity and opening hours. Non-food retail and services each have their own page. We combine healthcare with fitness and wellness, because trust and online booking are central in that group. Brands from the other group are assigned after the visibility scan.
Is Google Business Profile the most important channel in every sector?
In our pilots we put it first in all four sectors, because almost every local search starts there. What comes next differs. In food and hospitality, photos and Instagram come earlier, in retail the location page with stock, and in services reviews and quote requests.
Do I pay a different rate per location for each sector?
No. In every sector Basic costs €199, Growth €400 and Full service €600, per location per month, excl. VAT. Social media, SEO, recruitment and ad management are offered at a fixed monthly price on quote. Strategy and training cost €65 per hour, with a fixed quote in advance.
Why does the same rate weigh more heavily in services?
If you work through the NFV figures, a services location turns over €0.48 million on average, against €2.91 million in food. A fixed amount per location is then relatively larger. That is why in services we often choose a mix of packages, matched to search demand per region.
Do you also work for brands in the other group?
Yes. The NFV counts 72 franchise brands in the other group, with 3,538 locations in total. These brands do not always fit one of our four sectors. With the free visibility scan we look at how customers search per location and which conversion counts, and set the channel order based on that.
Can we work with you alongside our regular agency for one sector?
Yes. Many franchise brands already have an agency for brand and campaigns. We add Local SEO per location, GEO and automation across all profiles. We agree a division of tasks in advance on who does what and who keeps in touch with the locations. An annual contract is not required.
How do you measure whether the sector approach works?
Every location gets its own dashboard with the actions that count in that sector: call requests, route requests, reservations, quote requests or booked appointments. We also track review response time, profile completeness and mentions in AI assistants through fixed test questions. Each month you see per location what has changed.
Does a sector-focused approach also help with recruiting franchisees?
Yes. Candidates often search by sector first, for example a franchise brand in hospitality or in services. With recruitment pages per sector on your own site you are found organically, without paying for visibility on another platform. You pay us for each verified introduction, and a success fee only follows once a contract is signed.

Sources

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