A franchise portal is useful for seeing which franchise brands exist, but a listing is not a quality mark and says nothing about the fit. According to the Dutch Franchise Association (NFV), the Netherlands had 936 franchise brands in reference year 2025. In such a crowded market, the classic model often asks you to pay for visibility. This article sets out the common objections from both sides, with a checklist for each.
What are franchise directories and portals actually good for?
Let's start honestly: a directory or portal has a purpose. For someone just starting to explore, an overview of sectors, investment levels and franchise brands is a quick way to see the playing field. A fair lets you talk to ten franchisors in a single afternoon. For a franchise brand, a listing is a way to be present where candidates are looking.
So the question is not about right or wrong. It is about what you can reasonably expect. Orientation is different from selection, and visibility is different from a candidate who fits. That is where the objections you hear in the market come from.
A portal gives you reach among candidates, but no findability per location. How to test that difference is explained in assessing your current agency or portal.
Which franchise portal drawbacks do franchisors mention?
These are objections franchisors often raise about the classic model. They do not apply to every platform, and the best way to find out how a specific channel works is to ask that channel directly.
| Objection | Why it hurts | The question you should ask |
|---|---|---|
| Paying for a listing, package, spotlight or stand at a fair | The costs are unrelated to the results | What exactly am I paying for, and what if nothing comes of it? |
| Having to keep paying to stay visible | Stopping feels like disappearing | What is left of my visibility if I stop? |
| Lead pollution | Filtering costs head office many hours | How is own capital checked before a candidate reaches me? |
| Candidates also see other franchise brands | You are competing for the same person | How many franchise brands does one candidate see, and on what basis? |
| Little organic findability | Without a package, your brand sinks down the overview | How can I be found without paying extra? |
What experiences with franchise directories do candidates share?
Prospective franchisees have their concerns too. They usually come down to one insight: what you read in a directory was written or paid for by the franchise brand itself. That does not make it untrue, but it does make it one-sided.
Put your current channels side by side with the cost per franchisee calculator: costs, leads and signed contracts per channel.
| What you see | What you need to know | What you do |
|---|---|---|
| A listing in an overview | A listing is not a quality mark | Research the franchise brand yourself |
| Success stories and forecasts | That is advertising from the brand itself | Ask for figures from existing locations |
| Franchise brands at the top of the list | The top spots often go to whoever has the biggest budget | Select on your own requirements, not on position |
| A takeover at a low price | A location can be loss-making because of fees or its site | Request annual accounts and have a financial due diligence done |

What should candidates check themselves, including for a takeover?
Explore widely, but decide on your own research. This checklist helps you move from a listing to a well-founded decision. The Dutch Franchise Act gives you the right to information in advance and a four-week standstill period before you sign. Use that time. Have your contract reviewed by a franchise lawyer; this is not legal advice.
| What you check | Why | How |
|---|---|---|
| Figures from existing locations | A forecast is not a result | Ask for turnover and margin of comparable locations |
| Franchisee experiences | They know the day-to-day reality | Call a few franchisees yourself, including ones you were not referred to |
| Fees and marketing contribution | They determine what is left over | Have an accountant work through a budget |
| Annual accounts for a takeover | The location may be loss-making | Ask for several years and have a financial due diligence done |
| The franchise brand's local marketing | Determines how your location is found | Ask how the franchisor organises online marketing per location |
| Franchise agreement | You are signing up for years | Have an independent franchise lawyer review it |
| Terms and privacy policy of the platform | These tell you whether information from franchise brands is checked in advance and who your data is shared with | Read them before you sign up and give consent per franchise brand only |
Which questions should franchisors ask every recruitment channel?
Whether it is a directory, a fair, an agency or your own campaign: ask every channel the same questions. That way you compare like with like. How to attract and filter candidates yourself is covered in recruitment marketing for franchisors.
| Question for the channel | Why you ask it | A strong answer |
|---|---|---|
| What does an introduction that actually leads somewhere cost? | Cost per listing says little | An amount per verified introduction, agreed in writing in advance |
| How is own capital checked? | A tick box in a form is not a check | An intake with a phone call and follow-up questions about where the money comes from |
| Who owns the candidate data? | You want to know where else the data goes | Data only with the candidate's consent, per franchise brand |
| Is there a minimum contract term? | An annual contract shifts the risk to you | No annual contract, but a pilot with a fixed period |
| What is left if I stop? | Visibility you rent disappears | Pages and data on your own website |
| Who is liable if a listing or lead is incorrect? | General terms and conditions can limit liability to what you have paid | Agreements on quality and results, in writing in advance |
Is franchise matching reliable, and how do we do it differently?
Matching is only as reliable as the revenue model behind it. If a party earns money on every sign-up, there is little reason to filter strictly. That is why we work without upfront costs: the franchisor pays per verified introduction plus a success fee on signing. A candidate is first checked on own capital, financeability, region and motivation, and sees no more than three suitable franchise brands with the reasoning behind each. How that model works in detail is explained in recruiting without an advertising package.
Data only goes to a franchise brand with the candidate's consent, separately for each brand. We do not sell leads or lists. And we are not a quality mark: we advise every candidate to involve an independent franchise lawyer and accountant. The matching itself runs through franchise-starten.nl, the site in our network for prospective franchisees. Who is behind all this is explained in the story behind our agency.
What do franchise portals, fairs and matching sites cost?
Published prices are rare in this market. On 4 October 2026 we checked the websites of the best-known providers ourselves and only included amounts that are stated there literally; everything else is listed as "on quotation" or "not public". When comparing, pay attention to the unit: you pay for a stand per fair, a recruitment budget per candidate and our packages per location per month.
The difference is mainly in the last column. With a stand at a fair or an advertising package you pay upfront, even if not a single franchisee comes of it. With recruiting on results you pay nothing upfront; so first put your current costs side by side using our franchisee recruitment cost calculator.
| Provider and product | Price | Unit | Do you pay even without results? |
|---|---|---|---|
| De Nationale Franchise Beurs (the Dutch national franchise fair), 2x2 m stand | €2,150 | per fair (2 days, October 2026 edition) | Yes, upfront |
| De Nationale Franchise Beurs, 2x4 m stand | €3,850 | per fair | Yes, upfront |
| De Nationale Franchise Beurs, 2x8 m stand | €5,800 | per fair | Yes, upfront |
| De Nationale Franchise Beurs, space only | €275 | per m² | Yes, upfront |
| Franchise+, own guideline for recruitment costs | €5,000 to €7,000 | per candidate (article of 18 November 2024) | Budget per candidate, regardless of signing |
| Franchise+ advertising packages and fair | On quotation | unknown | Not public |
| De Nationale Franchise Gids | Not public | unknown | Not public |
| FranchiseHub (matching) | Free for candidates; franchisor price not stated | unknown | Not public |
| Franchise-starten.nl (our network) | €0 upfront; per verified introduction plus success fee | amounts agreed in writing in advance | No |
| Franchise Marketing Bureau | €199, €400 or €600 | per location per month, no annual contract | No, you assess the results every month |
Portal, own recruitment or a combination: how do franchise brands choose?
For a young franchise brand still building awareness, a listing alongside your own recruitment can make sense, as long as you measure what it delivers. Also read what works in online marketing for new franchise brands. An established brand usually gains more from its own findability. With SEO for your franchise website you draw candidates to your own recruitment pages. Candidates are also increasingly asking AI assistants for advice, so becoming visible in ChatGPT is part of the mix. Many candidates also search on the go, which is why being found on mobile phones matters.
Whatever you choose: run every channel through the checklist above and measure, per channel, what a conversation and a signing cost. You will find more practical guides among more articles in our knowledge base, and individual questions are answered in frequently asked questions.
Questions about franchise portals, directories and own recruitment
Is a listing in a franchise directory a sign of quality?
Why are some franchise brands at the top of a franchise overview?
What should I check additionally when taking over an existing location?
How do I recognise lead pollution as a franchisor?
May a recruitment channel also show my candidate other franchise brands?
Can a franchisor stop paying for listings without losing candidates?
Is franchise matching free for candidates?
Which questions should I ask a franchisor after a first introduction?
How do I compare different recruitment channels fairly?
Is a franchise fair still worthwhile alongside online recruitment?
Sources

Gijs Bodenstaff
Franchise marketer, local SEO and GEO specialist, author
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